Account types, permissions and roles

Your account type and permissions or roles determine which Server Backup - Public Cloud tasks you can perform.

If you started a Server Backup trial or subscription from Webroot or from the Management Console, your account type and permissions in the Management Console determine which tasks you can perform. See Management Console account types and permissions.

If you started a Server Backup trial from Secure Cloud, your account types and roles in Secure Cloud determine which tasks you can perform. See Secure Cloud account types and roles.

Management Console account types and permissions

If you are a Super Admin in the Managed Service Provider (MSP) view in the Management Console, you can do the following:

• Create sites, and start Server Backup trials and subscriptions for sites.

  Note: You can only start a Server Backup subscription for a site if it is in a Management Console that has an active Server Backup subscription.

• View and manage Server Backup devices in sites.

• Create and manage global and site Server Backup policies.

• Set up and manage storage for Server Backup data.

If you are a Limited Admin or Site Only Admin in MSP view in the Management Console, you can cannot create sites, start Server Backup trials and subscriptions, or set up storage, but you can do the following:

• View and manage Server Backup devices in your site or sites.

• Create and manage Server Backup policies in your site or sites.

If you are an Admin in Business view in the Management Console, you can do the following:

• Start a Server Backup trial or subscription.

• View and manage Server Backup devices.

• Create and manage Server Backup policies.

• Set up and manage storage for Server Backup data.

Secure Cloud account types and roles

If you are a partner administrator with the Administrator or Sales role in Secure Cloud, you can do the following:

• Start free Server Backup trials for customers. A trial can be converted to a paid subscription at the end of the trial.

• View and manage Server Backup devices in customer sites.

• Create and manage global and site Server Backup policies.

• Set up and manage storage for Server Backup data.

If you are a partner administrator with the Support role in Secure Cloud, you cannot start Server Backup trials, but you can do the following:

• View and manage Server Backup devices in customer sites.

• Create and manage global and site Server Backup policies.

• Set up and manage storage for Server Backup data.

If you are a customer administrator in Secure Cloud, you cannot start Server Backup trials or set up storage. However, you can do the following:

• View and manage Server Backup devices in your site

• Create and manage Server Backup policies in your site.

If you are a Secure Cloud user who does not have Administrator permissions, you cannot view or manage Server Backup trials, subscriptions, devices, policies, or storage.