Adding Consoles to Your Account

When you first created an account, Endpoint Protection organized your managed devices into a single console. A console is a collection of one or more endpoints running SecureAnywhere or other Webroot products. If you have a large network with hundreds of endpoints, you might want to create multiple consoles for simplified views of device groups. For example, you can create separate consoles for endpoints in remote offices or endpoints in separate departments.

Note: Adding a console requires that you obtain a new keycode from Webroot. Keep in mind that our Endpoint Protection billing system is based on the number of seats you have, not on the number of keycodes. You do not need to purchase a new keycode, unless you have exceeded your maximum allowance of endpoint seats. Contact your Webroot sales representative for more information.

This topic contains the following procedures:

Adding Consoles

Before you create a console, you must first obtain a new keycode and deploy SecureAnywhere to the endpoints with that keycode. When you create the console, it will automatically discover the endpoints that use the new keycode. If you need to migrate existing endpoints from one console to another, you must contact Webroot Business Support for assistance.

To add a console to your account:

  1. Go to the SecureAnywhere Management Console: https://my.webrootanywhere.com.
  2. Instead of logging into your account, click the Create Account button.

  1. In the Webroot Product Keycode field, enter the new keycode.

  1. In the remaining fields, specify your existing account information for the email address, password, security code, and security questions and answers.

    FIELD DESCRIPTION

    Email Address

    Enter the email address for the administrator who will manage Endpoint Protection.

    The account activation confirmation is sent to this email address, which is also the username for logging into the Management Console.

    Password

    Enter a minimum of nine characters. Your password must contain at least six alphabetic characters and three numeric characters. Your password can be longer than the required nine characters. It can include special characters, except for the angle brackets: < >. Your password is case sensitive.

    As you type, the Strength meter displays how secure your password is. For optimum security, it’s a good idea to make your password as strong as possible.

    Your Personal Security Code

    Enter a word or number, which will be used for an extra security step after you enter the password during login. Pick a code that is easy to remember, using a minimum of six characters.

    Every time you log in, the Management Portal prompts you to enter two random characters of this code. For example, if your code is 123456 and the system prompts you for the fourth and sixth character, you would enter 4 and 6. Your Personal Security Code is case sensitive.

    Security Question

    Select a question from the drop-down list.

    If you forget details of your login later, you will need to provide the answer to this question to retrieve the information.

    Security Answer

    Type an answer to your security question. The Security Answer is case-sensitive.

  2. Click the Register Now button.

    Webroot recognizes your account information and prompts you to either create a new console for the keycode or add the keycode to an existing console.

  1. In the left pane, click the Select button to add a new console.

    The SecureAnywhere website creates the console and prompts you to log in.

  1. Log in with your account information, then select the newly created Unnamed Console. You can rename it as described in the Rename a Console section.

    Your new console lists any endpoints that use the keycode you entered.

Renaming Consoles

To rename a console:

  1. Below your login name in the upper right, click the Rename button.

  1. Enter the new name using numbers and spaces, but not special characters, then click the Save button.

Switching Between Consoles

To switch between consoles:

  1. Below your login name in the upper right, click the Change Console button.

  1. From the table that displays, select the console name.