Changing your account security settings

For more help updating general Admin information, see Updating Admin Information.

Refer to the following procedures to learn about changing your account security settings:

Changing your password

  1. Log in to the Management Console, select your Console, and click on the Admins tab to view Admin user settings.
  2. Click on your user name to display the settings panel, and click Change under Password.
  3. Enter your current password, a new password, and then click Change Password.

Disabling 2-factor authentication (2FA)

  1. Log in to the Management Console, and click on the Admins tab to view your Admin user settings.
  2. Click on your admin account to display the settings panel, and then click Disable under 2FA.

  3. The Disable 2FA screen displays, and you will need to enter your Email / Phone and your Password, and then click Continue.
  4. Open your mobile authenticator app, enter the code displayed there into the Authentication Code box, and then click Confirm.
  5. Click Disable 2FA.

Note: If you disable 2FA, you will be required to enter the Security Code you created when you registered your account. You can re-enable 2FA at any time from the Admins tab of the Console. See Enabling two-factor authentication (2FA) for more information.

  1. 2FA is now disabled. You will receive an email confirmation that 2FA has been disabled on your account.

Changing your security code

  1. Log in to the Management Console, and click on the Admins tab.
  2. Click on your admin account to display the settings panel, and then click Change under Security Code.
  3. Enter a new security code you would like to use as well as your password, and click Change Security Code.

Changing your security questions

  1. Log in to the Management Console, and click on the Admins tab.
  2. Click on your admin account to display the settings panel, and then click Change under Security Question.
  3. Select your desired security questions from each of the drop-down menus and enter your answers in each of the applicable boxes, and then click Change Security Questions.