Configuring Alert Notifications

When you subscribe to alerts, you specify whether to deliver them by email or text. You can decide to send instant alerts whenever a device enters a specific state, or, for email only, you can decide to send a summary of alerts generated in the last 24 hours.

To configure an alert notification:

  1. Log in to the SecureAnywhere website.
  2. Click the Go to Mobile Protection button.

    The Mobile Protection console displays with the Status tab active.

  3. From your email-drop-down menu, select Alerts.

    The Alert Subscriptions window displays.

  4. Click the Add Subscription icon..

    The the Add Alert window displays.

  1. Specify the alert information in the Add Alert panel, as described in the following table.

    FIELD

    DESCRIPTION

    Recipient Details

    Do either of the following:

    • To send by email, type the recipient's email address.
    • To send by text, type the device phone number for the text alert.

    You can also specify a language for the alert.

    Subscription Details

    Select one or more types of alerts you want sent to the user.

    The Send Daily Summary Email displays only if you select Email for the address type.

    If you select Send Daily Summary Email, you must enter a time of day to send the email and select the number of days for devices that have not reported status.

    For example, to see devices that have not reported status in 2 weeks, enter 14.

  1. When you're done, click the Save button.

    • A message notifies you that a confirmation email was sent to the recipient email address you entered.
    • The alert recipient must open the confirmation link in the email message to activate alerts.