Managing User Data

The list of users displays when you click the Users & Groups tab and, from the Groups panel, select either of the following:

• A specific group whose users you want to view.
• All Groups to display all users.

You can drag a column to a new location, and sort the items in the columns. To change the sorting, hover your cursor over a column header to open the drop-down menu. The two icons in the upper right of the Users page enable you to export the user list to a CSV file, and refresh the user list.

This topic contains the following procedures:

• Adding Users to Your Account
• Deleting Users From Your Account
• Resetting User Passwords for Android Devices
• Enrolling Users in Mobile Protection

Adding Users to Your Account

Click any of the following links to display information about adding users to your account.

• Importing Active Directory Users.
• Adding Users.
• Adding Admin Users

Deleting Users From Your Account

Use the following procedure to remove users from your account.

To remove a user from your account:

1. Log in to the SecureAnywhere website.
2. Click the Go to Mobile Protection button.

   The Mobile Protection console displays with the Status tab active.

3. Click the Users & Groups tab.

   The Users & Groups tab displays.

4. Select one or more users in the list.

   Note: You can only remove non-admin users.

5. Click the Delete User icon.

Resetting User Passwords for Android Devices

Use the following procedure to reset user passwords for Android devices.

To reset a password for an Android device:

1. Log in to the SecureAnywhere website.
2. Click the Go to Mobile Protection button.

   The Mobile Protection console displays with the Status tab active.

3. Click the Users & Groups tab.

   The Users & Groups tab displays.

4. Select a user in the list.

   Note: For admin users, you must reset the password from the Account Settings option in the drop-down menu.

5. Click the Reset Password icon.

   The system displays a Rest User Password window.

6. In the Password field, enter the new password.
7. In the Confirm Password field, enter the new password again.
8. Click the Save button.

   The system saves the new password.

Enrolling Users in Mobile Protection

Use the following procedure to reset user passwords for android devices.

To reset a password:

1. Log in to the SecureAnywhere website.
2. Click the Go to Mobile Protection button.

   The Mobile Protection console displays with the Status tab active.

3. Click the Users & Groups tab.

   The Users & Groups tab displays.

4. Do either of the following:
   • Select a user from the list.
   • Press Ctrl-Click to select multiple users.
5. Click the Enroll icon.

   The system displays a confirm message.

6. Click the OK button.

   Users receive email instructions to complete the enrollment.

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