Generating Alerts and Infection Reports
You can generate reports that display the following:
- All devices needing attention
- All infections found on devices
- Devices currently infected
- Threats blocked with website filtering
- All the Lost Device Protection commands sent
To generate an Alerts and Infections report:
- Log in to the SecureAnywhere website.
- Click the Go to Mobile Protection button.
The Mobile Protection console displays with the Status tab active.
- Click the Reports tab.
The Reports tab displays.
- Select Alerts and Infections. If needed, click the Expand arrow to expand the Alerts and Infections tree.
- Select any of the following reports:
- Devices Needing Attention — View all devices that may be compromised with malware or need administrative attention; these devices do not display in green.
- All Infections Found — View all threats that Webroot's shields and scans detected. When you select this report, you can filter the results by entering a date range.
- Devices Currently Infected — View only the devices that are compromised by threats or potentially unwanted items.
- URL Filtering — View all threats or other items detected in web filtering, as well as infected text messages. When you select this report, you can filter the results by entering a date range.
- Lost Device Protection — View all Lost Device Protection commands sent to devices. When you select this report, you can filter the results by entering a date range. The report graph displays a breakdown of Lock, Scream, Locate, and Wipe commands.
- Do either of the following, as needed:
- To display specific devices, enter your query in the Search field at the top of the list.
- To see more information about a specific item, double-click the entry.
- When you're done, click the Close button in the Report tab to exit.