Generating Alerts and Infection Reports

You can generate reports that display the following:

To generate an Alerts and Infections report:

  1. Log in to the SecureAnywhere website.
  2. Click the Go to Mobile Protection button.

    The Mobile Protection console displays with the Status tab active.

  3. Click the Reports tab.

    The Reports tab displays.

  4. Select Alerts and Infections. If needed, click the Expand arrow to expand the Alerts and Infections tree.
  5. Select any of the following reports:
    • Devices Needing Attention — View all devices that may be compromised with malware or need administrative attention; these devices do not display in green.
    • All Infections Found — View all threats that Webroot's shields and scans detected. When you select this report, you can filter the results by entering a date range.
    • Devices Currently Infected — View only the devices that are compromised by threats or potentially unwanted items.
    • URL Filtering — View all threats or other items detected in web filtering, as well as infected text messages. When you select this report, you can filter the results by entering a date range.
    • Lost Device Protection — View all Lost Device Protection commands sent to devices. When you select this report, you can filter the results by entering a date range. The report graph displays a breakdown of Lock, Scream, Locate, and Wipe commands.
  1. Do either of the following, as needed:
    • To display specific devices, enter your query in the Search field at the top of the list.
    • To see more information about a specific item, double-click the entry.
  1. When you're done, click the Close button in the Report tab to exit.