Adding Devices to Accounts

You can add devices to your account by sending users an enrollment invitation. The invitations can be sent by SMS or an email.

To add a device:

  1. Log in to the SecureAnywhere website at my.webrootanywhere.com.
  2. Click the Mobile Protection tab.
  3. Click the Devices tab.
  4. Click Add a Device.

    The Add a Device panel displays.

  1. From the Ownership drop-down menu, select one of the following owner types:
    • Company
    • Employee
    • Not Specified
  1. In the Phone Number field, enter the phone number of the device owner.
    • When the phone checks in for the first time, the phone number is added at that time.
    • For tablets and other devices that do not have phone numbers, you can enter another contact number for the user.
  1. Select one of the following radio buttons:
    • Existing User
    • New User
  1. If you selected the New User radio button, enter the user's information in the following fields:
    • First Name
    • Last Name
    • Email
  1. At the bottom of the panel, select one of the following checkboxes to determine how the system will send enrollment instructions:
    • Email Enrollment Instructions to User
    • Email Enrollment Instructions to Me
    • SMS Enrollment Instructions to User
  1. When you're done, click Save to send the enrollment invitation to the user.

    The user must follow the enrollment instructions from the device before the device can report its status to the Mobile Protection website.