Configuring Alert Notifications

This procedure describes how to configure alert notifications.

• When you subscribe to alerts, you specify whether to deliver them by email or text.
• You can decide to send instant alerts whenever a device enters a specific state,
• For email only, you can decide to send a summary of alerts sent in the last 24 hours.

To configure alert notifications:

1. Log in to the SecureAnywhere website at my.webrootanywhere.com.
2. Click the Mobile Protection tab.
3. From the drop-down menu in the upper right corner, select Alerts.

   The Alert Subscriptions panel displays.

4. Click the Add Subscription buttonThe Add Alert panel displays.

5. In the First Name and Last Name fields, enter the first and last name of the alert recipient.
6. From the Address Type drop down menu, select either of the following:
   • Email
   • Text

7. In the Email field, enter either of the following types of information, based on what you selected for the Address Type:
   • If you selected Email, enter the recipient's email address.
   • If you selected Text, enter the phone number of the device.
8. In the Subscription Details area, select one or more of the following checkboxes:
   • Send Daily Summary Email

     Note: The Send Daily Summary Email displays only if you selected Email for the address type. The Send Daily Summary Email selection requires that you enter a time of day to send the email and select the number of days for devices that have not reported status. For example, if you want to see devices that have not reported status in 2 weeks, enter 14.

   • Send Alert When Device Enters Critical State
   • Send Alert When Device Returns To Protected State
   • Send Alert When a New Device Has Completed Enrollment

9. When you're done, click Save.
   • A message notifies you that a confirmation email was sent to the recipient email address you entered.
   • The alert recipient must open the confirmation link in the email message to activate alerts.

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