Installing Apple MDM Certificates

Before you enroll Apple devices in Mobile Protection, you must install an Apple Mobile Device Management (MDM) certificate.

If you do not install the MDM certificate into Webroot's Mobile Protection, the Lost Device Protection commands will not work properly on Apple devices.

To install an Apple MDM certificate:

  1. Log in to the SecureAnywhere website at my.webrootanywhere.com.
  2. From the drop-down menu in the upper right corner, select Mobile Protection Settings.

    If you see a yellow warning message on the main dashboard that instructs you to install the MDM certificate, you can also click the Set up iOS Management button to begin.

  1. Follow the steps in the Mobile Protection Settings dialog to create and download the certificate.
  2. When you're done, click the Save button.