Selecting Protocols For Desktop Apps
Follow this procedure to select your protocols.
Note: Based on your platform, Windows or Mac, the app might look different, but the functionality is the same.
To select your protocol:
- On your main screen, double-click the WiFi Security app icon.

- In the upper right corner of the screen, double-click the Settings icon.

The Webroot WiFi Security Settings window displays with the General tab active.

- Click the Protocol tab.

The Protocol tab displays.

- Select any of the following protocol radio buttons:
- Automatic – Connects to the best protocol among the ones listed below. Can fall back to other protocols.
- OpenVPN – OpenVPN is the recommended protocol of choice. Highest performance for maximum security and speed.
- IKEv2 – Internet Key Exchange version 2. This is faster and more secure than L2TP, and is considered to be a very reliable and stable VPN protocol.
- L2TP over IPSec – Layer 2 Tunneling Protocol. This is a good option if OpenVPN isn't available. It has lower speeds than other protocols, but is highly secure.
- PPTP – Point-to-Point Tunneling Protocol. This is a fast and simple protocol with decent speeds. It may have unstable connections, and it's less secure than other VPN protocols.
Note: PPTP is not available for Mac devices.
- When you're done, click the Apply button.
