Selecting Protocols For Desktop Apps

Follow this procedure to select your protocols.

Note: Based on your platform, Windows or Mac, the app might look different, but the functionality is the same.

To select your protocol:

  1. On your main screen, double-click the WiFi Security app icon.

  2. In the upper right corner of the screen, double-click the Settings icon.

    The Webroot WiFi Security Settings window displays with the General tab active.

  3. Click the Protocol tab.

    The Protocol tab displays.

  4. Select any of the following protocol radio buttons:
    • Automatic – Connects to the best protocol among the ones listed below. Can fall back to other protocols.
    • OpenVPN – OpenVPN is the recommended protocol of choice. Highest performance for maximum security and speed.
    • IKEv2 – Internet Key Exchange version 2. This is faster and more secure than L2TP, and is considered to be a very reliable and stable VPN protocol.
    • L2TP over IPSec – Layer 2 Tunneling Protocol. This is a good option if OpenVPN isn't available. It has lower speeds than other protocols, but is highly secure.
    • PPTP – Point-to-Point Tunneling Protocol. This is a fast and simple protocol with decent speeds. It may have unstable connections, and it's less secure than other VPN protocols.

    Note: PPTP is not available for Mac devices.

  5. When you're done, click the Apply button.