Requesting a Website Review

When you are browsing the internet, you might encounter a block page. This block page displays because the site you are going to is classified as malicious, according to Webroot.

As described in the Understanding Filter Results topic, you can do either of the following things:

• You can click the Return to safety button.
• You can click the Unblock page and continue link.

However, if you feel that the website has been incorrectly classified, then you can follow this procedure to have Webroot review the website and potentially reclassify it.

To request a website review:

1. On the block page, click the Request Review button.

   

   The block page expands.

   

2. Do any of the following:
   • Click the Submit button to automatically send information about the website to Webroot.
   • Enter information in the field that displays and then click the Submit button.

   In either case, you can determine whether or not you want to include your email address, if you want to allow us to contact you regarding your request.

3. After you click the Submit button, Webroot will take a second look at the reputation of the website and determine whether the website should be reclassified.

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