Viewing Account Statuses

From the Status page, you can see an overview of all your managed devices in one quick glance.

To view your account status:

  1. Log in to the SecureAnywhere website.
  2. Click the Go to Mobile Protection button.

    The Mobile Protection console displays, with the Status tab active.

  3. The Status page is divided into the panels described below:
    • Status Snapshot Panel — Displays the number of devices that are secure, infected, or otherwise needing attention.
    • Device Activity Snapshot Panel — Displays The number of devices that have and have not connected to Mobile Protection within the selected period. It also displays the number of devices that are registered, but have not enrolled in the website.
    • Devices Needing Attention Panel — Displays any vulnerable devices. Double-click a device entry to see a detailed view.

      For information about how to fix any problems, see Viewing Device Statuses.

    • Account Snapshot Panel — Displays the number of seats used in your license, the total seats available, and the number of days before the earliest license expires.
      • To update license keycodes, click Manage Licenses. For more information, see Managing Keycodes.
      • Each time you add a user or device, a seat is assigned whether or not the user completes enrollment.
    • Help and Support — Provides links to Webroot's publications and Technical Support.
    • Reports Panel — Provides quick access to reports for high-level statistics.