Viewing User Details

You can view a list of users from the Users & Groups tab.

To view a user's details:

1. Log in to the SecureAnywhere website.
2. Click the Go to Mobile Protection button.

   The Mobile Protection console displays with the Status tab active.

3. Click the Users & Groups tab.

   The Users & Groups tab displays.

4. In the Groups pane, click on a group name..

   The Users pane displays the users in that group.

5. Do either of the following:
   • In the Users area, click on a single user..
   • In the Groups pane, select All Groups to view all users or a specific groups of users.

6. The User Details window displays with the Details tab active.

   The following table describes the information on the All Users pane.

   FIELD	DESCRIPTION
   First Name	User's first name.
   Last Name	User's last name.
   Email	User's email address; must be unique.
   Devices	Number of devices associated with this user.
   Administrator	Whether or not this user has administrator privileges.
   Group	Name of group this user is assigned to. Displays only if All Groups is selected in the Groups panel. Each user must be assigned to one group. By default, new users are initially assigned to the Default Group. If needed, you can click-and-drag a user to a new group.

7. To add or remove columns from the display by clicking the down-arrow on a column, selecting Columns, and enabling/disabling one or more columns.

8. To display device details associated with each user record by double clicking on the user name.

   The User Details window displays with two tabs.

   • Details — Mirrors the User list, see table above. If needed, you can select a different group from the drop-down menu.
   • Devices — Provides details about each device associated with this user. The table below describes each field:

   FIELD	DESCRIPTION
   Operating System	Operating system of this device. Either Android or iOS. Informational only.
   Manufacturer	Manufacturer of device. Informational only.
   Model	Model name of this device. Informational only.
   Device Phone Number	If applicable, the phone number associated with this device. This number is used by Mobile Protection to communicate with the device.
   Policy	Name of policy assigned to this device. The default is the policy assigned to the group this device's user belongs to. You can associate a different policy with this device by double-clicking the policy name. You can also design a custom policy for this device only. A drop-down menu displays from which you can select the new policy. When you're done, click the Save button.
   Last Check-in	System-supplied, the date this device last sent information to the Mobile Protection administration app. Set the time zone from the Account Settings drop-down menu.

9. To view the status of a device, double-click it. For more information, see Viewing Device Statuses.

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