Adding Users

SecureAnywhere allows you to add other users to your account. You can then give them permission to access security-related information on their devices using your account website.

To add a user:

  1. Use your internet web browser to go to my.webrootanywhere.com, and logon with the email address and password you specified when you registered.

  2. The Confirm Logon window displays where you will be asked to enter two randomly selected characters from your Security Code, or if you have two-factor authentication enabled (2FA), you will be prompted to enter your Authentication Code from your mobile authenticator app and click Confirm and/or Log in.

  3. On the homepage of the management website, click the Users tab.
  4. Click the Create User button. The Create New User window displays.
  5. In the Email Address field, enter an email address for this user.
  6. In the Time Zone field, click the Pencil icon to the right of the field, then type the country, region, or city to display a drop-down menu of choices.
  7. If needed, select the Do you wish to give this user Console access? checkbox to give this user access to your account.

    When you select the Do you wish to give this user Console access? checkbox, additional fields display.

  8. From the SecureAnywhere drop-down menu, select one of the following permission levels:
    • Basic — Grants limited access to consoles and account settings
    • Admin — Grants full access to all keycodes, users, and account settings in Webroot portals.

    SecureAnywhere is the home page of my.webrootanywhere.com. From here, the user can access the other Webroot portals, for example, PC Security, Mobile Security, etc.

  9. From the PC Security drop-down menu, select one of the following permission levels:
    • Basic — Grants read-only access
    • Admin — Grants full access.

    PC Security is the portal for viewing scan status on the PCs and sending commands to the PCs. For more information, see Viewing PC Statuses.

  10. From the Mobile Security drop-down menu, select one of the following permission levels.
    • Basic — Grants read-only access.
    • Admin — Grants read-only access.

    Mobile Security is the portal for viewing scan status on the mobile devices and for sending commands to the devices. For more information, see Adding Mobile Devices

  11. If needed, select the Passwords checkbox to give this user access to the Passwords feature. For more information, see Getting Started With Passwords.

    When you select the Passwords checkbox, additional fields display.

    • To enable service for this user, select the Passwords checkbox.
    • To associate a keycode with the Password feature, from the Select a keycode drop-down menu, select the keycode to associate.
  12. When you're done, click the Create User button.

    Webroot sends a confirmation email with an initial password to the address you specified. The user opens the email, clicks the link, pastes in the initial password, and enters a new password in the form provided. Once this process is complete, the new user can log in to the Webroot account.