Scanning PCs Remotely

You can remotely scan a PC, if you are away from your computer and you suspect it might be infected, for example, you are at work and a family member contacts you that the computer is acting strangely.

To scan a PC remotely:

1. Open your browser and go to my.webrootanywhere.com. For more information, see Logging into your account.
2. Click the PC Security tab or click the Go to PC Security button.

   The PC Security panel displays.

3. Click the PC you want to scan.

   The Security panel for that computer displays.

   

4. Click the Commands tab.

   The Commands panel displays.

   

5. Click one of the following scan types:
   • Scan — Runs a scan on the PC and notifies you if it detected any threats, which allows you to decide whether to quarantine the files or not.
   • Cleanup — Runs a scan on the PC and automatically quarantines files without notifying you.

   

6. At the prompt, click the Confirm button.

   The scan will run on the computer as soon as it receives the command, which should only take a minute or two.

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