Installing and managing agents

After starting a Server Backup trial or subscription and choosing a storage location and policy for a customer or site, you can download the Server Backup - Public Cloud agent installer from the Management Console and install the agent on each device where you want to back up data. See Downloading and installing the Windows Agent.

When you install the Server Backup agent, you must specify the keycode for its site. The agent then automatically starts backing up device data as specified by the site's storage location and policy. You can also run unscheduled backups. See Running unscheduled backups.

Agents are upgraded automatically on devices where automatic upgrades are allowed. You can also upgrade agents manually, if required. See Upgrading agents.

To re-register an agent as an existing device in the Management Console, see Registering an agent as an existing device.

You can manage devices where Server Backup agents are installed on the Devices page. See Managing devices, backups and recoveries.